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Frequently asked
Do I need an account to use Pratela?
No. There's no login or sign-up. You set up your lawn and start using the plan right away.
How does the schedule work?
You answer a few quick questions about your lawn (size, grass type, climate, equipment, what you've done). A deterministic engine builds a season-by-season task list. When you mark a task done, your next moves adjust.
Does the app track my location?
No GPS is used. You search for your town by name, and that coordinate is used only to fetch local weather that tunes your schedule.
What happens to my lawn photos?
Photos stay on your device (and, if you enable it, in your own private iCloud). When you use photo diagnosis, the image is sent securely to our processing provider only to produce the assessment — it isn't used to identify you or for advertising.
How do I manage or cancel my Pratela Pro subscription?
Subscriptions are handled by Apple. On your iPhone open Settings → [your name] → Subscriptions, select Pratela, and change or cancel there. Purchases and billing are managed entirely by Apple.
How do I restore a purchase?
Open Pratela, go to the Pro/upgrade screen, and tap Restore Purchases while signed in to the same Apple ID you bought with.
How do I delete my data?
Delete a lawn inside the app, or uninstall Pratela to remove on-device data. If iCloud sync was on, deleting the lawn removes it from your private iCloud too.
Privacy questions? See the Privacy Policy.